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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Your customer needs a personal computing device for their reception area. Which form factor would you recommend?

A) Tower (TWE)
B) Small Form Factor (SFF)
C) All in One (AiO)
D) Q Ultra Slim Desktop (USDT)

2. Which ISVs and partners does HP collaborate with to give customers the edge that they need?

A) LANDesk. Excel and Arcserve
B) Microsoft, Oracle, and Sage
C) Autodesk, Adobe, and ArcGIS
D) Sage, PeopleSoft, and Word

3. Which HP tool would you recommend to your customer to ensure that their workstation ISV software and the graphics driver are compatible and optimally tuned?

A) HP Insight Manager
B) HP IT Performance Suite
C) HP Performance Advisor
D) HP Application Performance Management

4. Which statement best describes HP OfficeJet print quality'? (Select two.)

A) Mono only prints are resistant to water.
B) HP OfficeJet inks can withstand highlighter use and resist smearing.
C) Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.
D) OfficeJet inks are not as good as laser printing for business printing.
E) HP only offers mono printing with ink. and this beats laser print outs

5. What is the security risk associated with printing from a mobile device away from the office?

A) Malicious users could disable a printing device from an unsecured control panel.
B) Malicious users could change imaging and printing device settings from an unsecured control panel.
C) Employees may expose company data sent over unsecured networks or leave printouts uncollected.
D) Imaging and printing devices may store files on internal drives or hard disks.

Solutions: