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Salesforce Experience-Cloud-Consultant (Salesforce Certified Experience Cloud Consultant) Exam is a certification exam designed for professionals who specialize in the implementation and configuration of Salesforce Experience Cloud solutions. Experience-Cloud-Consultant exam is specifically designed for individuals who have a deep understanding of Salesforce Experience Cloud and its capabilities in delivering personalized and engaging digital experiences to customers, partners, and employees.
Salesforce Certified Experience Cloud Consultant certification is ideal for professionals who have experience in customer service, digital marketing, or web development. It is also a great certification for consultants who specialize in Salesforce implementations and integrations. With this certification, you can demonstrate your expertise in Experience Cloud functionalities and stand out in a competitive job market.
NEW QUESTION # 62
Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?
- A. Branding Sets
- B. Permission Sets
- C. Sharing Rules
- D. Audience Targeting
Answer: B
Explanation:
Permission sets are a feature that allows you to grant additional permissions to users without changing their profiles. You can use permission sets to control Knowledge article visibility by granting users access to specific article types and actions. For example, you can create a permission set that allows users to view only certain article types and assign it to your customer portal users.
NEW QUESTION # 63
Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.
When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?
- A. Visible to Public Knowledge Base
- B. Visible to Partner
- C. Visible to Customer
- D. Visible to Anyone
Answer: C
NEW QUESTION # 64
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their own leads in the portal UMS has decided to use Partner Central template.
Which three should UMS take at a minimum In order to meet the requirement?
- A. Enable Allow External Creation'' in Digital Experience settings
- B. Configure Lead creation Leadon low Distribution inside PRM Workspace.
- C. Create a Lead Process for Lead Distribution
- D. Create a Lead Queue for Lead Distribution.
Answer: A,B,D
NEW QUESTION # 65
Northern Trail Qutfitters would like to display a different Hero component on the Home page for United States and EMEA.
How should an administrator accomplish this?
- A. Create a page variation for EMEA, configure the Theme, and include a different Hero component.
- B. Use the same page variation for EMEA and include multiple targeted HTML components.
- C. Use the same page variation for EMEA, include multiple Hero components, and target each , component.
- D. Create a page variation for EMEA, configure the flexible page layout, and include a different Hero component.
Answer: D
Explanation:
Page variations allow you to create different versions of a page for different audiences. You can use the flexible page layout to customize the components and layout of each page variation. You can also target each page variation to a specific audience based on criteria such as location, profile, or record type.
NEW QUESTION # 66
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers
- A. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
- B. Up to 2,000 audiences can be created.
- C. Domain criteria are not available in sandbox or Developer Edition orgs.
- D. Components in the template header and footer sections cannot be assigned to an audience.
- E. Record Type criteria cannot be assigned to a component.
Answer: A,D,E
Explanation:
Criteria-Based Audiences are a feature that allows you to display different content to different audiences based on criteria such as profile, location, domain, or user. However, there are some considerations when using Criteria-Based Audiences, such as:
Components in the template header and footer sections cannot be assigned to an audience. These sections are shared across all pages in your site and can't be customized for different audiences.
Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs. Domain criteria allow you to target audiences based on the domain name they use to access your site. However, this feature is not enabled by default in sandbox or Developer Edition orgs.
Record Type criteria cannot be assigned to a component. Record Type criteria are only available for page variations and navigation menu items.
NEW QUESTION # 67
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Experience Cloud cannot be used for employee apps.
- B. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
- C. Chatter posts related to a record will be available in the employee app as well as the main org.
- D. Employee apps are only available in Unlimited Edition.
Answer: B,C
Explanation:
Experience Cloud can be used for employee apps, such as an onboarding app for new hires. However, there are some considerations when creating an employee app, suchas:
* Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
Only posts in public groups or groups that are shared with the main org will be visible in both places.
* Chatter posts related to a record will be available in the employee app as well as the main org.
However, users need to have access to the record in both places to see the posts.
NEW QUESTION # 68
What is required when creating portal users through Just-Time (JIT) provisioning?
- A. User.Role
- B. FirstName
- C. FederationIdentifier
- D. Organization_id
Answer: D
NEW QUESTION # 69
The system administrator at Dreamhouse Realty (DR) is giving Experience Builder access to two colleagues who will be responsible for creating and managing new microsites. One contributor needs to create and customize the site, but not publish it. The other colleague is tasked with adding contributors and publishing the final site.
Which Experience Builder roles should the system administrator grant?
- A. Experience Admin and Publisher
- B. Viewer and Publisher
- C. Builder and Experience Admin
- D. Publisher and Builder
Answer: D
Explanation:
To grant Experience Builder access to two colleagues who will be responsible for creating and managing new microsites, the system administrator should grant Publisher and Builder roles. Publisher and Builder are two Experience Builder roles that define what users can do on the site. Publisher is a role that allows users to add contributors, publish changes, and activate or deactivate sites. Builder is a role that allows users to create and customize sites, but not publish them.
NEW QUESTION # 70
Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales?
Choose 2 answers
- A. BY automating partner tiering in Channel sales hierarchy
- B. By automating quoting with Salesforce CPQ
- C. By automating partner lead routing
- D. By automating partner entitlement assignment in Channel sales teams
Answer: A,C
Explanation:
Two ways that Salesforce PRM can help DF accelerate channel sales are B and C. Salesforce PRM is a solution that allows you to manage your partner relationships and empower them to sell your products and services. By using Salesforce PRM, DF can automate partner tiering in Channel sales hierarchy, which allows them to assign different tiers and benefits to their partners based on their performance and potential. DF can also automate partner lead routing, which allows them to distribute leads to their partners based on criteria such as location, product, or skill. These features can help DF increase partner engagement and loyalty, optimize lead conversion, and grow channel revenue.
NEW QUESTION # 71
AW Computing is using the Build Your Own (LWR) template to create a site for its customers. The site will showcase blog posts written by AW Computing thought leaders.
Which component should the site creator use to dynamically populate the site with blog posts as new ones are added?
- A. Grid component with list.views
- B. CMS - Single
- C. Grid component with CMS Collections
- D. CMS Connect (JSON)
Answer: C
Explanation:
To dynamically populate the site with blog posts as new ones are added, CK should use a Grid component with CMS Collections. A Grid component is a component that displays content in a grid layout with rows and columns. A CMS Collection is a collection of content items that are created and managed in Salesforce CMS. CK can use a Grid component and select a CMS Collection as the content source. This will allow CK to showcase blog posts written by AW Computing thought leaders on its site and automatically update them as new ones are added.
NEW QUESTION # 72
A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it.
What is the most likely cause for this issue?
- A. The experience has not yet been published.
- B. The "Enable ExperienceBundle Metadata API" setting needs to be checked.
- C. A custom Experience template needs to be created.
- D. A change set containing the Network needs to be deployed.
Answer: B
Explanation:
The ExperienceBundle Metadata API allows you to retrieve, deploy, create, update, or delete an Experience Cloud site's metadata definition in a single API call. To use this API, you need to enable the "Enable ExperienceBundle Metadata API" setting in the Experience Cloud site's administration settings.
NEW QUESTION # 73
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers
- A. Default
- B. Audience
- C. Personal
- D. Visible
- E. None
Answer: A,B,E
Explanation:
Three visibility options available in Experience Cloud are Audience, None, and Default. Visibility options allow you to control who can see a page or a component on your Experience Cloud site. Audience is an option that allows you to display a page or a component only to users who belong to a specific audience. An audience is a group of users who share common attributes, such as profile, location, or language. None is an option that allows you to hide a page or a component from all users. Default is an option that allows you to display a page or a component to all users who have access to the site.
NEW QUESTION # 74
universal Containers UC maintains multiple customer-facing sites, but only one profile for all customerusers.
Ho customer has access to more than one site.
which two steps should the UC admin take to grant access to each customer?
Choose 2 answers
- A. Select the profile for a given site.
- B. Create a permission set.
- C. Edit the applicable user profile.
- D. Select a permission set for a given site.
Answer: B,D
Explanation:
To grant access to each customer to only one site, UC should create a permission set and select a permission set for a given site. A permission set is a collection of settings and permissions that give users access to various tools and functions. UC can create a permission set for each site that specifies the site access and the object permissions for the customer users. UC can then select a permission set for a given site in the Experience Builder, which will assign the permission set to all new and existing users of that site.
NEW QUESTION # 75
Universal Containers (UC) works with a large retainer network. UC wants these retailers to start registering deal and work with UC to convert them into sales.
Which user license should the Experience Cloud consultant recommend?
- A. Commerce Portal
- B. Platform Portal
- C. Partner Community
- D. Partner Community Plus
Answer: C
NEW QUESTION # 76
Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer?
Choose 2 answers
- A. Create a permission Set
- B. Select the profile for a given experience
- C. Edit the applicable user profile
- D. Select a permission pot for a given experience
Answer: A,D
NEW QUESTION # 77
Dreamscape Flowers (DF) is planning to use Salesforce Partner Relationship Management (PRM) to manage partner lifecycle. DF is aware that Salesforce PRM can help with channel sales, lead distribution, and co-marketing with partners.
Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?
Choose 3 answers
- A. Partner Value Score Matrix
- B. Al-Powered Knowledge Base
- C. Partner Incentivization Map
- D. Case Escalation
- E. Chat
Answer: A,B,E
NEW QUESTION # 78
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like to leverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
- A. Create at least one subtopic and add the More Topic ink link when editing the navigation menu.
- B. Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
- C. Create at least one topic along with its subtopic.
- D. Enable Topic Hierarchy and create at least one topic with two subtopics.
Answer: A
NEW QUESTION # 79
What does a system administrator need to do when creating Experience Cloud users?
- A. Click the "Log In to Site as User" button.
- B. Add user to an account as a user record.
- C. Add user to an account as a contact record.
- D. Assign Partner Community Plus license to the user.
Answer: C
NEW QUESTION # 80
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product.
The
functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
- A. Assign a single screen to multi-step flow and give the guest user access via page layout.
- B. Save the flow with the "System Context Without Sharing-Access All Data" option.
- C. Set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup.
- D. Convert multi-step flow into individual flows and give the guest user access to each flow separately.
Answer: A
NEW QUESTION # 81
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers
- A. Customer Community Plus
- B. Commerce Portal
- C. External Apps
- D. Channel Account
Answer: B,C
NEW QUESTION # 82
Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer?
Choose 2 answers
- A. Select the profile for a given experience
- B. Create a permission Set
- C. Edit the applicable user profile
- D. Select a permission pot for a given experience
Answer: A,D
Explanation:
Two steps that the UC admin should take to grant access to each customer are B and C. To grant access to an Experience Cloud site, you need to assign a license type, a profile, and a permission set to each user. A license type determines what features and functionality a user can access on the site. A profile determines what objects and fields a user can see and edit on the site. A permission set determines what additional permissions and settings a user can have on the site. To assign a profile and a permission set for a given experience, you need to select them from the drop-down menus in the Admin Workspace of your Experience Builder tool.
NEW QUESTION # 83
What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
- A. Grant partner users access to the partner account using a Sharing Rule,
- B. Create partner roles in a separate branch in your Role Hierarchy.
- C. Create partner roles in the same branch in your Role Hierarchy.
- D. Reduce the number of roles to one to improve system performance.
Answer: A,B
NEW QUESTION # 84
Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B?C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B?C business wants to enable self-registration on the portal so customers can create their own user accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts In Salesforce?
- A. Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.
- B. A Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is
- C. Use the standard self-registration configuration under Experience Workspace that assigns users to a default business account, and then build a trigger on Account to create person accounts for each user.
- D. Use the standard self registration configuration under Experience Workspace and leave the default Account field empty.
Answer: B
NEW QUESTION # 85
The administrator of the Universal Containers customer site has been making changes in a sandbox and needs to push the changes to production. The administrator is comfortable with point and click changes but is not comfortable with managing code or more technical items.
How should the administrator ensure the changes make it accurately to production?
- A. Use the ExperienceDeploy API to push the site to production.
- B. Use Dataloader to migrate the site from sandbox to production.
- C. Create a change set, upload it to production, and deploy the change set.
- D. Rebuild the site from scratch in production.
Answer: C
NEW QUESTION # 86
Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communication preferences.
Mow should CK help compile these preferences?
- A. Build a Service Console to gather the preferences.
- B. Use the standard Preferences Chatbot to gather the preferences.
- C. Create a Lightning Bolt solution that already includes all the preferences.
- D. Create a Lightning Bolt solution with a template and a login flow to gather the preferences.
Answer: D
Explanation:
To set up a site and gather their customers' communication preferences, CK should create a Lightning Bolt solution with a template and a login flow to gather the preferences. A Lightning Bolt solution is a package that contains an industry-specific template, theme, flows, apps, and components that can be used to create an Experience Cloud site. CK can create a Lightning Bolt solution that includes a template with the required pages and branding for its customers' site. CK can also include a login flow in the Lightning Bolt solution, which is a flow that runs when a user logs in to the site. CK can use the login flow to collect the customers' communication preferences and store them in Salesforce.
NEW QUESTION # 87
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