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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid. This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events, and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity.
What visibility setting should you select for this new workspace?
(Select the best answer.)

A. Invite Only
B. Hidden
C. By Request
D. Open

Question 2

Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?

A. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides
B. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
C. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides
D. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides

Question 3

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?

A. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
B. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
C. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
D. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

Question 4

As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

A. Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.
B. Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
C. Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.
D. Keep the default retention settings, but set a message retention policy of one month for channels with less important information.

Question 5

Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings.
You want to ensure that all new employees are able to join their team's respective workspace.
What is the best way to set up the new employees?

A. Ensure managers are adding their employees to their respective workspaces. New employees can browse other workspaces as they onboard and become more familiar with Slack.
B. Add new employees to user groups and assign the user groups to the respective workspaces.
C. Ensure that the human resources team is adding the new employees to their respective workspaces. Set up and send a "Welcome to Slack" Slackbot message to all new employees introducing them to other public workspaces they can join.
D. Use identity provider (IdP) groups to assign new employees to their respective workspaces.

Solutions: