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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 13% | - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals - Determining business needs and user needs |
| Topic 2: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 3: Interaction Design | 14% | - Defining user flows and interactions - Creating wireframes and prototypes - Designing effective page layouts |
| Topic 4: Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| Topic 5: UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Describing the user-centered design process - Identifying user interface design principles |
| Topic 6: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 7: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 8: Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
Which two consideration should be made when conducting a Consequence Scanning workshop?
Choose 2 answers
A. Bring together a cross-function group with varied experiences.
B. Examine a product for potential inclusivity after it has been built
C. Prioritize marketing opportunities when designingfeatures of a product.
D. Consider design ramifications to prevent misuse and protect communities.
Question 2
Cloud Kicks' administrator has a requirement to make the user experience for a complex process more engaging for internal users.
Which Salesforce functionality should be used?
A. Screen flow
B. Lightning Survey
C. Process Builder
Question 3
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar.
What should be done to improve their experience?
A. Create a mood board to communicate the visual style of the UI.
B. Add the Daily Task component to the Home page.
C. Make the global search bar bigger on every page.
D. Update the Home page with access to commonly used reports.
Question 4
What is a goal of usability testing?
A. Showing users how to use the design in the right way
B. A Learning about the user's behavior and preferences
C. Identifying the best variation of a page
Question 5
Cloud Kicks (CK) wants to display contact information, including avatar, name, and title, for people who are related to a customer on a Record page. However, title space is available.
Which standard component's design should be used given CK's constraints?
A. Table
B. Interactive Cards
C. Tree Grid
D. Tiles
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: D |
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