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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

Question 1

A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered. Which two FlexCard features should the consultant recommend to address this issue? Choose 2 answers

A. Use a table or chart to display data
B. Use a condition to hide data unless specific criteria are met
C. Put specific fields in a collapsible block
D. Use a flyout action to display additional information

Question 2

A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops. How should the consultant design the FlexCard to meet this requirement?

A. Enable the Mobile-First feature in FlexCard settings
B. Create two FlexCards, one for mobile devices and another for non-mobile devices
C. Create two states, one for mobile devices and another for non-mobile devices
D. Enable the Responsive feature on the Product Name and Model field elements

Question 3

A company has several customer support departments. Each department has different case creation processes, but they want to unify them into a single LWC OmniScript. During the discovery, the consultant identifies two key requirements:
- Each department has different case fields they need to capture
- If the user cancels the process, they should return to a support
console app
Which two OmniScript features should the consultant recommend to meet these requirements?
Choose 2 answers

A. Add a Done action that redirects to the support console
B. Enable the Save for Later feature
C. Use Conditional Views on steps for each department
D. Set Enable Cancel in Setup

Question 4

Which two are appropriate use cases for Vlocity/OmniStudio's "Actions" framework within a FlexCard? Choose 2 answers

A. Compiling Apex classes
B. Directly modifying Salesforce org-wide sharing settings
C. Launching an OmniScript with pre-populated context data
D. Navigating the user to a related record page

Question 5

A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date. In this scenario, how will the calculation engine select which calculation procedure to run?

A. Date created
B. Sequence
C. Priority
D. Date modified

Solutions: