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HP HP5-B02D Exam Syllabus Topics:

HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:

1. What are the components of Laser cartridges? (Select three.)

A) Imaging drum
B) Laser diode
C) Fuser
D) Pick-up roller
E) Cleaning blade
F) Charging roller

2. Which customer is ideally suited to the HP Win-Back program? (Select two.)

A) HP loyal customers
B) Switchers
C) Home users / channel partners lost customers
D) HP EB customers

Solutions: