EX0-114 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our EX0-114 exam dumps will include the following topics:

• Introduction to IT Service Management 35%
• The Service Management System (SMS) 35%
• Service Design and Transition 5%
• The control processes and their relationships 10%
• The service delivery processes and their relationships 5%
• The relationship processes and their relationships 5%
• The resolution processes and their relationships 5%

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Reference: https://www.exin.com/assets/exin/exams/1666/requirements/requirements_ITSM_Foundation_Bridge_english.pdf