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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Smarter Storage & Advanced Concepts | 7% | - Flash technology and all-flash storage - Data protection, replication, and disaster recovery - Software-defined storage and hybrid cloud readiness |
| Gather Customer Requirements | 24% | - Identify workload characteristics and performance demands - Determine capacity, availability, and data protection requirements - Assess customer business and technical needs |
| Application & Solution Design | 21% | - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV - Design storage solutions for enterprise applications - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control |
| Systems Management & Software | 15% | - Data reduction, deduplication, compression, and tiering - Virtualization and cloud integration capabilities - Understand IBM storage management tools |
| Value Proposition & Competitive Positioning | 33% | - Highlight unique IBM differentiators and advantages - Communicate TCO, ROI, and business benefits - Position IBM storage solutions against competitors |
IBM Enterprise Storage Sales V4 Sample Questions:
1. Which tool does a sales specialist use to address customer concerns about performance?
A) Capacity Magic
B) Disk Magic
C) ROINow!
D) TCONow!
2. Which IBM Spectrum Virtualize concept should a sales specialist emphasize to a customer with resource constraints and 80% average storage utilization?
A) Deduplication
B) Virtualization
C) Block and file I/O
D) Compression
3. What are two important client requirements in reference to storage infrastructure regarding Cloud, Analytics, Mobile, Social, and Security (CAMSS) workloads? (Choose two.)
A) Provide business insights
B) Controlled data growth
C) Massive scale and rapid pace
D) Data elasticity
E) Simplified infrastructure
4. In a customer briefing, you present the ability to reduce storage capacity using Real-time Compression as an option to lower hardware costs.
How should you describe this capability?
A) It is a standard algorithm for IBM disk and tape devices.
B) It is a compression and deduplication feature for ProtecTIER.
C) It is an IBM Spectrum Protect based compression feature.
D) It is a premium option for Storwize V7000 and IBM Spectrum Virtualize.
5. What is a key difference on the warranty between IBM FlashSystem and many of its competitors?
A) IBM provides coverage for flash modules for only one year.
B) IBM provides full coverage for flash modules during the length of the warranty.
C) IBM provides on-site coverage for flash module replacement.
D) IBM replaces the flash module if the IOPS are within IBM specification.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: D | Question # 5 Answer: D |
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