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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.

What should the program manager advise the client?

A) Remove projects in C quadrant from the inventory because of high complexity and low value.
B) Immediately pursue projects in the B quadrant because of their high value.
C) Consider appetite for BPM as a third axis in this analysis.
D) Redo the business value analysis to ensure customer satisfaction was included.

2. A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.

What is the Service Level Agreement (SLA) that is key to optimizing this process?

A) Percentage of new hires that fail "Background Check".
B) Total time on "Facilitate New Hire's Orientation".
C) Percentage of new hires that pass "Probationary Review".
D) Wait time on "Background Check".

3. Process business data that needs to be available after the process instance completes must be:

A) audited in the process server database
B) persisted to a business data system of record.
C) persisted in the performance data warehouse.
D) removed from the process server for SOX Compliance.

4. Early in process modeling, the process owner explains how a particular part of the process model diagram below should function. Both Task A and B should be accomplished prior to Task C.
Task A and B do not have any specific order in which they must be accomplished. Task C is also completed by a different group than the participant assigned to Task A and B.

Which of the following diagrams implement the scenario according to best practice?

A) Exhibit B
B) Exhibit A
C) Exhibit C
D) Exhibit D

Solutions: