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How to Prepare for Salesforce ADX 201 Exam
Preparation Guide for Salesforce ADX 201 Exam
Introduction
Salesforce is a solution for managing customer relationships that unite customers and companies. This is an interactive CRM platform that provides a single, shared view of every client in all the divisions including marketing, distribution, exchange, and operation. Provide the clients with the individual experience Salesforce demand 360 product via the Integrated CRM Platform. It delivers solid and related goods to boost marketing, revenue, exchange, operation, IT, and more. Salesforce is a digital cloud computing (SaaS) firm specializing in the management of client relationships (CRMs). There was a mistake. The app is now the number one of consumer satisfaction and allows organizations to track customer behavior, advertise to consumers, and more. Salesforce is common because it is bundled with features such as contact management, workflow development, task management, incentive monitoring, teamwork tools, customer experience tools, analytics, and interactive, smartphone dashboard.
Who should take the Salesforce ADX 201 Exam
Anybody who has a basic understanding of the features for end-users and the salesforce administrator setup options. Applicants should be able to manage a Salesforce organization, satisfy mutual market standards, and carry out administrative activities leveraging existing Salesforce capability. Therefore, anybody who wishes to read about the Salesforce Administration should take the ADX 201 test and join.
It is recommended for the new system adminstrators whose responsibilities include setup, configuration and maintenance of their organization's Salesforce applications. Other people including IT managers, sales operations and power users, will also benefit from the knowledge of Salesforce Lightning Experience.
Salesforce ADX-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workflow/Process Automation | 12% | - Validation rules and formula fields - Flow Builder and approval processes - Workflow rules and process builder |
| Topic 2: Reports and Dashboards | 10% | - Report types, filters, and formats - Dashboard components and sharing |
| Topic 3: Organization Setup | 14% | - Lightning Experience configuration - Licenses, editions, and business models - Company profile and settings |
| Topic 4: Service and Support Applications | 11% | - Knowledge and entitlements - Case management and escalation |
| Topic 5: Data Management | 8% | - Import, export, and data quality - Data backup and mass updates |
| Topic 6: Standard and Custom Objects | 15% | - Custom fields, page layouts, and record types - Data model and relationships - Lightning App Builder and tabs |
| Topic 7: User Setup | 13% | - Profiles and permission sets - Role hierarchy and access levels - User accounts and licenses |
| Topic 8: Activity Management and Collaboration | 5% | - Chatter and collaboration tools - Tasks, events, and calendars |
| Topic 9: Security and Access | 16% | - Field-level security and record access - Organization-wide defaults - Sharing rules and manual sharing |
| Topic 10: Sales and Marketing Applications | 12% | - Products, price books, and quotes - Lead, account, contact, and opportunity management |
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