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Oracle IT Architecture BPM 2013 Essentials Sample Questions:

1. What elements typically make up the investment section of a ROI calculation?

A) Just the tangible/predictable fixed expenses: Software license, software support, hardware, and hardware maintenance
B) Software license, software support, consulting, training, hardware, and hardware maintenance
C) Software license, software support, consulting, training, hardware, hardware maintenance, process inefficiencies, lack of agility, and the absence of process visibility
D) Just the operational expense: Software license and hardware

2. When creating a business case, what does the "business context" describe?

A) It describes the environment in which any given business process is expected to operate. The context description includes details ranging from the IT infrastructure, through process execution, to executive-level business analytics.
B) It describes the business environment In which the BPM solution is expected to provide its benefits.
C) It describes the business environment in which the process is to bedesigned, developed, and executed.
D) It describes the financial status of the organization in which the BPM solution is expected to be implemented.

3. Which four roles represent business stakeholders in the Oracle BPM Engineering Process?

A) Process Architect
B) Business Leadership
C) Process Participants
D) Process Administrator
E) Process Analyst
F) Process Owner

4. How do you evaluate intangible benefits in a business case?

A) Intangible benefits can only be evaluated once a project is completed.
B) Business benefits thought to be Intangible can be assigned values either through consensus within the organization or by referring to industry analyst data.
C) Intangible benefits are typically evaluated by identifying key performance indicators and running a process simulation.
D) By definition, intangible benefits cannot be evaluated-

5. Where do the BPM ROI tools "considered metrics" come from?

A) These metrics cannot be determined from data within a singleorganization, so they can only be taken from analyst surveys.
B) These metrics may be derived from stakeholder input, but since they require substantial research, the toolprovides commonly accepted values from analyst purveys and case studies.
C) These metrics represent strategic benefits, so they are taken from business strategy documents.
D) These metrics represent direct costs, so they are taken from product licensing and support pricing lists.

Solutions: