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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption.
What should the consultant do first?

A) Use Duplicate Rules to identify and report data quality issues.
B) Install and configure a data cleansing app from AppExchange.
C) Create a data management plan and a data quality dashboard.

2. Cloud Kicks noticed its data quality has degraded since its initial Sales Cloud implementation and is working with a consultant to develop a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data.
Which functional area can be improved by using third-party data enrichment tools?

A) Monitoring changes and updates
B) Enforcing validation rules
C) Owning roles and records

3. Cloud Kicks has organization-wide defaults set to Private for Account.
With the rollout of Opportunity Teams, what should a consultant consider?

A) The Opportunity will be implicitly Write for the team.
B) Opportunity should be set to Public Read/Write first.
C) The Opportunity's Account will be implicitly Read for the team.

4. A consultant is initiating a Sales Cloud project for Cloud Kicks.
Which essential action should the consultant prioritize to ensure successful implementation and adoption?

A) Develop Quality Assurance (QA) testing scripts.
B) Set project milestones and establish key performance indicators (KPIs).
C) Design end user training plan.

5. Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.
Which attribute of Sales Territories should the consultant consider when developing the new territory model?

A) A model must be activated in order to view reassigned accounts.
B) The system administrator profile is required to run territory planning reports.
C) All Account assignment rules should be run when the model state is set to Planning.

Solutions: