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• Measurements Explain differences between initial measurements, final measurements, and usage Explain the high level process of loading measurements to calculating usage Explain derived values and their association with the final measurements Create a new derive value algorithm Explain different types of IMDs and the differences between them Explain IMD exception status and Automatic Retry functionality
• Service Points and Install Events Explain the concept of the install event Describe the relationship between devices and service points
• Billing Maintain and Manage Bill Segments Complete Bills
• Devices and Measuring Concepts Explain the measuring component and its structures Explain the relationship between devices and measuring components Explain different types of measuring components Ability to Configure device types Ability to Configure measuring component types Ability to Configure device config type Ability to associate measuring component to the device
• Fieldwork and Service Order Management Explain Service Order Activity Explain Service Order Children's Activities The candidate needs to go through and be proficient in every topic.
• Usage Explain the usage calculation process Explain usage transactions and usage subscriptions Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
• Payments Manage and Maintain Payments Manage Overpayment and Payment Distribution
• Usage Subscription Explain usage subscriptions Explain relationships between measuring components, service points, and usage subscriptions Set up and design admin data required to configure a usage subscription
• Operational Device Management Explain assets and components Explain specifications and asset relationships
• VEE Explain the difference between critical validations, validation rules, and their executions Explain the concept of VEE process Ability to configure VEE groups containing base package VEE rules Ability to apply VEE group to device or device types Ability to configure eligibility criteria and criteria field value retrieval algorithms Explain categories of IMD exceptions
• Rates Manage and Apply Rates for individual commodities and customers Apply Proration Apply Bill Factors
• Adjustments Ability to configure and manage payment adjustments
• Customer Information Manage and Maintain Customer information based on the needs and requirements
• Monitor Overdue Debts Ability to Configure and Manage Credit & Collections Manage Payment Arrangements and Pay Plans
• Financial Transactions Manage and Maintain Financial transactions

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Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20

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Introduction to Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam

The knowledge needed to implement and configure the services has been shown by a Certified Customer Cloud Service 2020 Specialist from Oracle Utilities, which covers customs information and financial transactions management, billing, managing rates and payments, monitoring overdue debt, equipment & components, measurements, VEE, use, fieldwork and service order management and optional measuring. Existing preparation and expertise in the profession is strongly recommended. The practice exams are designed to render the actual examination experience familiar to students. According to statistics, most students fail the fear of the unexpected not because of their training, but because of exam anxiety. Notes and practice exercises for the 1z0-996 exam dumps should be prepared. Certification assessment matters are focused on real-world situations which deal with real-time challenges, so it is really important for the applicant to have realistic expertise and understanding of operating in the area of customer cloud technology with Oracle utility applications alongside all the educational materials and tutorials.

Oracle 1Z0-996-20 Exam Syllabus Topics: