Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Determining Appropriate Sharing Solutions
• Restricting and Extending Object, Record, and Field Access
• Data Relationships
• Territory Management

2. Automation, Change Management, and Auditing

• Deployment Tools
• Sandboxes
• Auditing and Monitoring
• Change Management Options

3. Analytics and Data Management

• Data Quality Features and Policies
• Creating Reports
• Dashboards
• Report Types

4. Sales, Service, and Content Applications

• Content Management
• Products, Price Books, Schedules, and Quotes
• Service Cloud Console Toolkit
• Entitlements
• Salesforce Knowledge
• Forecasting

5. Customization: Fields

• Maintain data quality
• Work with record types and business processes
• Create formula fields
• Create selection fields: picklists and lookups
• Create new custom fields
• Work with page layouts
• Administer standard fields

6. Managing Data

• Mass transfer records between users
• Update existing records with the data loader
• Import new records using import wizards
• Back up data with a weekly export
• Keep records up to date with Data.com and social accounts and contacts
• Mass delete records

7. Reports and Dashboards

• Run and modify reports
• Build dashboards
• Create new reports with the report builder
• Filter reports
• Print, export, and email reports
• Summarize report data with formulas and visual summaries

8.Automation

• Set up workflow rules and Process Builder
• Manage email administration
• Automate leads and cases

9. Managing the Support Process

• Analyze support data with reports and dashboards
• Enable collaboration in the Service Cloud
• Understand the Salesforce Console
• Automate the support process

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Salesforce CRT-211 Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

What is the duration, language, and format of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

• Questions type : multiple-choice/multiple-select questions
• Language : English
• Duration : 105 minutes
• Passing score: 65%
• Number of questions : 60 questions

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